Once your order is shipped, our team will send you an email with the tracking details. It is your responsibility to monitor the orderโs status and reach out to usย
during working hours if there are any unexpected delays. Please note that we may require 1-2 working days to contact the delivery partner and provide further updates on the shipment's status.
Order Processing
Thank you for choosing 64kala for your floral jewelry needs. We are committed to delivering beautiful, handcrafted pieces that exceed your expectations.
๐ฆ Return & Refund Policyย โ At 64kala, each product is handcrafted with love, care, and attention to detail. Due to the exclusive, made-to-order, and delicate nature of our handcrafted spiritual products, we are unable to offer returns or refunds.ย Every product is quality checked before dispatch. Damage replacement is available.
โ No Return & No Refund
Once an order is placed, it cannot be cancelled, returned, or refunded under any circumstances.
As our items are handcrafted and sometimes personalized, we are unable to resell or restock returned goods.
โ
Exceptionsย โ Damaged or Wrong Item Received
While we do not offer returns or refunds, we will gladly replace the item in the following cases:
In such rare cases, please:
After verifying the issue, we will arrange a replacement or provide a store credit, as suitable
Shipping within India, after dispatch, may take up to7 working days, while international deliveries may take up to21 working days.
All other categories will be dispatched within 3-5 business days, Floral jewelry, Poshak, & Embroidery jewelry is made to order, requiring 5-7 business days for crafting.
Our flower garlands are made from foam sheets and are washable, making them easy to clean and reuse. They do not have a natural fragrance.
Yes, all our sandalwood products are made from 100% pure and authentic sandalwood. Each item comes with an authenticity certificate to ensure complete trust and transparency.
Yes