Terms of service

We hope you have a delightful shopping experience at 64kala!

Before making your purchase, here are a few things to keep in mind:


64kala Terms and Conditions 

1. Introduction 
Welcome to 64kala.com, your trusted source for hand Embroidery Product’s, Pure Sandalwood Product’s & Floral Jewellery for your deities. By accessing or using our website, you agree to be bound by the following terms and conditions. If you do not agree with these terms, please do not use our services. 

 

2. Product Information and Pricing 
We strive to provide accurate product descriptions and pricing information. However, in the event of any errors in pricing or product details, we reserve the right to correct these errors and update your order accordingly. All prices are listed in INR and are subject to change without notice. 

 

3. Order Placement and Payment 
Orders can be placed through our website. Full payment is required at the time of order placement. We accept various payment methods, including credit/debit cards, UPI, and net banking. 

 

4. Shipping and Delivery 
We offer free shipping on orders over ₹5000 within India. Shipping times may vary depending on the destination, but we aim to deliver within 15 -20 business days. 64 kala is not responsible for any delays caused by external factors such as weather, courier services, or customs. 

 

5. Return and Exchange Policy 

  • We offer free exchanges for any items damaged during shipment, if you provide the opening video, regardless of the order value.
  • Please ensure you choose the correct sizes when ordering, as exchanges for sizing errors will follow the above conditions. 
  • Orders, once placed, are non-refundable and products cannot be returned. 

    6. Limitation of Liability 
    64 kala is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability is limited to the amount paid for the product. 

     

    7. Intellectual Property 
    All content on our website, including images, text, and designs, is the intellectual property of 64kala. Unauthorized use of our content is prohibited. 

     

    8. Governing Law 
    These terms and conditions are governed by the laws of India. Any disputes arising from the use of our website or products will be subject to the exclusive jurisdiction of the courts in Noida Uttar Pradesh.